Nearly everyone who has driven and/or owned a car has had to take their vehicle in for repair. With that said, here are a few great ways to find the best auto care technician, and what to look for when you find them. When you are looking for quality auto care, you may want to first consult the following sources:
- Friends and family
- Internet review sites
- Crowdsourcing
Friends and Family
When looking for a product or service such as vehicle repair, statistics suggest that most people will first turn to their friends and family for advice. There is a lot of reason for this, but perhaps the most significant lies in the fact that people you know and trust are more likely to give you cusomtized recommendations based on what they already know about you.
Internet Review Sites
Internet review sites such as Google+ and Yelp are great sources for those looking for recommendations for any number of services, car repair included. It is important, however, to take the reviews on these sites with a grain of salt, as some people will be particularly difficult to please no matter what, and very few companies have 100% perfect reviews.
Crowdsourcing
There are many internet forums available to peruse on the Internet. Look at some of these, as they may have specific information from people in your area, as well as people who have recommendations based on your car’s specific make and model, and knowledgeable do it yourselfers. If you do an internet search for your make and model with the word “forum,” you will find a lot of information.
Now that you know where to go and who to ask for recommendations for quality Durham auto care technicians, you are ready to make some phone calls and determine what to look for. Read on for five key characteristics your auto repair technician should have.
Honesty
Be wary of dishonest auto mechanics. The best way to find out for sure whether the mechanic you are thinking of working with is honest is to get a number of estimates for the repairs that your car needs. This will tell you who is hiking up their prices and who really deserves your business.
Understanding
Tensions can run high when you are suddenly faced with auto repairs that need to be made and you do not have a mechanic already. Getting a car fixed can get emotional. Make sure you work with someone who can answer your questions fairly and honestly rather than recommends services and products you do not need.
Knowledge and Expertise
Have you ever walked into an auto repair shop and seen plaques on the wall showcasing their memberships in various trade organizations? Look for these plaques and ask about the company’s membership in national associations because these typically show that they have gone above and beyond to get certified and to comply with the necessary qualifications requirements of all of these organizations and associations.
Finding an auto repair shop that you can trust when your vehicle breaks down doesn’t have to be akin to pulling teeth. If you know what characteristics to look for and where to find them, you can be back on the road in no time.
